Refunds and Exchanges
Bud and Bloom Kids ensures that all goods are of the highest quality. However, in the rare chance that you receive a faulty or damaged item, please contact us within 7 days of purchase for a refund and 14 days for exchanges or store credit. We will pay for the packaging and postage costs.
For all refunds and exchanges, contact us on firstname.lastname@example.org and include the following:
- Your order number
- The condition of the item along with clear photos of the same
- Your preferred outcome (refund or exchange)
We will endeavour to refund the amount paid, within 7 days from receiving the item/s back.
An exchange coupon will be generated and emailed to you within 24 hours of receiving the item/s back.